100% SATISFACTION GUARANTEE

RETURN ANY OPEN / USED MANUFACTURER DEFECT ITEM WITHIN 14 DAYS FOR FULL REFUND

We want you to be more than happy with your purchase from Vapor House, we want you to be thrilled! If for any reason there is a MANUFACTURER DEFECT and you are not 100% satisfied, you can return your purchased items, even if used, for a full refund or store credit within 14 days.

 

THIS IS ONLY FOR US CUSTOMERS. FOR DETAILS ON INTERNATIONAL RETURNS CHECK THE BOTTOM OF THE PAGE.

THE BOLD PRINT

  • Return your purchase, for any MANUFACTURER DEFECT reasons, within 14 days of delivery date for a full refund.

  • We reserve the right to limit the number of vaporizers returned by a customer under the 100% Satisfaction Guarantee after returning 2 or more vaporizers for full refunds.

  • Unopened, unused items cannot be returned within 30 days of delivery date.

  • Returns must include all of items that were originally in the delivered package including, but not limited to, accessories, power cables and bonus items. We do not need the packaging or shipping box if they are no longer usable or available.

YOU MUST CONTACT US BEFORE RETURNING ANY ITEMS
  • Our return facility is in a separate location than our shipping warehouses. Our shipping warehouses cannot accept any returns.

  • If the returned shipment is missing any items, we will deduct the price of these from your refund or credit. 

  • The returned items must be in working condition. If they are not working because of a manufacturer's issue, the item is covered by warranty, which we can take care of. If a unit is broken or damaged because it fell off the roof, into the pool and then the dog chewed on it, it is not eligible for return.

  • You are responsible to pay return shipping on items returned under the 100% Satisfaction Guarantee. We are happy to create a shipping label for you in this case, but the cost of the return shipping will be deducted from your refund. 

  • You will be refunded the price that you paid for the items purchased. If you chose an expedited shipping option, we do not refund the additional shipping fee.

HOW TO RETURN?

  1. REPACKAGE YOUR PRODUCTS.

  2. CONTACT US AND WE'LL EMAIL YOU INSTRUCTIONS & SHIPPING INFORMATION.

  3. FOLLOW THE INSTRUCTIONS AND SHIP IT OFF.

That's it.  Simple, easy, no stress.

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NOT FOR SALE TO MINORS | CALIFORNIA PROPOSITION 65 - Warning: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm. Vapor House products are not smoking cessation products and have not been evaluated by the Food and Drug Administration, nor are they intended to treat, prevent or cure any disease or condition. KEEP OUT OF REACH OF CHILDREN AND PETS. All product names, trademarks, and images are the property of their respective owners, which are in no way associated or affiliated with Vapor House Inc. Product names and images are used solely for the purpose of identifying the specific products. Use of these names does not imply any cooperation or endorsement.

All Right Reserved

WARNING: LITHIUM BATTERIES HAVE INHERENT FIRE RISKS. ALWAYS USE CARE AND CAUTION WHILE HANDLING, CHARGING, AND STORING THESE BATTERIES. ALWAYS USE APPROPRIATELY RATED CHARGERS AND NEVER LEAVE CHARGING UNATTENDED. NEVER STORE LOOSE BATTERIES IN YOUR POCKET OR PURSE WHERE THEY MAY COME IN CONTACT WITH METAL OBJECTS SUCH AS LOOSE CHANGE OR KEYS AS THIS CAN CAUSE ANY BATTERY TO SHORT CIRCUIT. USE PLASTIC STORAGE CONTAINERS IF LOOSE BATTERY TRANSPORT IS NECESSARY.